Stanley Recalls 2.6 Million Travel Mugs Due to Burn Hazard
By Dr. Emily Carter, Biomedical Engineer
Introduction
In a recent and significant development in product safety, Stanley, a beloved household name for high-quality drinkware, has issued a recall of approximately 2.6 million travel mugs. These products, known for their durability and sleek design, have come under scrutiny due to a serious defect that potentially poses burn hazards for users.
The recall affects Stanley’s popular Switchback and Trigger Action stainless steel travel mugs. This move has drawn attention not only to the company’s commitment to consumer safety but also to the importance of addressing product defects proactively when public safety is at stake.
Reason for Recall
The central issue prompting this massive recall is the potential for the mug’s lid threads to shrink when exposed to heat and torque. This defect can cause the lid to detach unpredictably during use, creating a significant burn hazard as hot beverages spill onto users.
So far, there have been 91 reported incidents worldwide of these lids detaching under such circumstances, including 16 cases in the United States. The defective travel mugs have caused 38 burn injuries globally, 11 of which required medical attention, according to reports. These alarming numbers underscore the potential dangers users face if they continue using the affected products.
Affected Products
The recall involves specific models of Switchback and Trigger Action travel mugs. If you own one of these mugs, it’s critical to identify whether your product is part of the recall:
- Switchback Models: 12 oz, 16 oz
- Trigger Action Models: 12 oz, 16 oz, 20 oz
You can locate the product's identification number on the bottom of the mug. These numbers will verify whether your travel mug is included in the recall. The affected products were sold in major retail stores, including Amazon, Walmart, Dick’s Sporting Goods, and Target, between June 2016 and December 2024.
Remedy
If you own one of the recalled Stanley travel mugs, it is crucial to stop using it immediately. To resolve this issue, Stanley is offering consumers a free replacement lid, including shipping costs, as part of their commitment to addressing the problem.
To receive your replacement lid, you can contact Stanley through the following channels:
- Phone: Call Stanley's support team at 866-792-5445
- Website: Visit the official recall website at Stanley1913TMrecall.expertinquiry.com
Stanley has assured all customers that receiving a new lid is a straightforward and hassle-free process as they aim to rectify the situation responsibly.
Conclusion
The recall of Stanley’s Switchback and Trigger Action travel mugs is a stark reminder of the importance of vigilance when it comes to product safety. Even trusted and long-standing brands like Stanley are not immune to unforeseen defects.
As consumers, we should remain informed about recalls and take proactive measures to ensure our safety and well-being. If you or someone you know owns one of the affected travel mugs, don’t wait—stop using it immediately and take advantage of the company’s free remedy offer. Staying informed and acting swiftly in response to such recalls helps prevent injuries and encourages manufacturers to prioritize safety above all else.
For more details about the recall, you can read the full story from USA Today or review the report from Consumer Reports here.